His job is to lead the improvement of the Twitter Product, so surely he would see messages from a verified author on Twitter?Īs of this writing, I still haven't heard back from Keith Coleman but perhaps he would become aware of this issue and help push for some changes. I’m case he doesn’t see the LinkedIn message, I found him on Twitter too to report the platform-damning flaw. So I wrote a message to him saying how I got scammer but reporting the scammer was impossible on Twitter (aka huge problem that affects everyone). Surely this person could affect the adding of one simple reporting button. I therefore went on LinkedIn, and found the VP of Product for Twitter. This problem that could affect tens of millions of people and the whole Twitter platform itself must be made aware so they could start cleaning the Twitter ecosystem. I realized it’s an even bigger problem that Twitter doesn’t allow people to report scammers and phishing attempts! So after looking and trying through all the options, I finally gave up. I wished it worked a few weeks ago when I was doing it, but the fact that all these fake accounts are alive and kicking means that none of the actions above worked. In the "Full Name" I put "Angel" as well as a whole sentence saying, "This person is a scammer and should be banned immedia."Īnd I get the same, "Thanks for letting us know." Here I input the actual YouTuber's Twitter Profile. Here I can type who are they impersonating. It then asks if they are pretending to be me or someone else. Oops.įinally, I choose the one that also seems appropriate but not harsh in anyway, "They're pretending to be me or someone else." Well, first of all, it was through DMs, not tweets, so I can't see them.īut additionally, I WAS BLOCKED, so I cannot see Tweets to add either. It then asks me to add 5 Tweets to show that I was harassed. If I select "Engage with Targeted Harassment" I then get to choose "Who is this person targeting? You or someone else?" Since I was the one getting scammed, I decide to choose "myself." But it doesn't prevent them from spamming other good people out there. If I chose "Their Tweet is abusive or hateful".because maybe scamming someone is considered abusive or hateful? I get this screen:Īs you are aware, none of these options are perfect for what we want to do, but I first chose "Being disrespectful or offensive." I immediately get this: If I chose "Their Profile is abusive or hateful" than I also just get taken to the "Thanks for letting us know" page. "They appear to be hacked" immediately takes me to the "Thanks but we won't really review this" page. So clearly, "suspicious" is getting me no where. While we may not review your report manually, we'll use it to improve the platform." Thanks, your feedback helps us make Twitter better for everyone. You can block this person" message, which means no scammer's getting banned today.Īnd then I tried, "Something else," thinking that for sure this will allow me to type "what's that something else?" so I could yell, "SCAMMER!!"īut no, immediately, I'm on the same screen with So then I tried, "It's sharing links to potentially harmful, malicious, or phishing sites." I immediately get the "Thanks for letting us know. But fake isn't illegal so we don't care about it that much" (considering how many obviously fake profiles there are on Twitter). And THEN we may start an investigation on how they are fake. This basically tells me, "Thanks - we'll kind of ignore that until we get a lot of users all reporting this person as fake. If I tried, "It's a fake account," I get this screen: None of them show the seriousness of someone is being a scammer. If I tried "It's suspicious or spam" because this confirmed scammer is.er.suspicious, this shows up. So from these options, we can safely eliminate: "I'm not interested" "Their account is hacked" "Abusive/Hateful Tweets" "Abusive/hateful Profile Info/Images" "Self-harm for suicide." I tried a variety of options, even trying to just find anywhere that I could include in the write up notes that this is a confirmed Scammer and should be removed immediately. Still, nothing allowed me to report an actual malicious scam that is stealing money from other Twitter users. So now that I’m down $400 and feeling humiliated/embarrassed, my next task is to protect others and make sure this scammer can never scam another soul again.Īnd here comes the next level of frustration. Images here on LinkedIn aren't showing, so check out the original post if you want all the screenshots) Twitter: Sorry - we don’t allow you to report scammers (This post was originally published on my blog.
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